查看团队洞察
curl --request POST \
--url 'https://api.flashcat.cloud/insight/team?app_key=' \
--header 'Content-Type: application/json' \
--data '
{
"start_time": 1712000000,
"end_time": 1712604800,
"team_ids": [
4295771902131
],
"aggregate_unit": "day"
}
'import requests
url = "https://api.flashcat.cloud/insight/team?app_key="
payload = {
"start_time": 1712000000,
"end_time": 1712604800,
"team_ids": [4295771902131],
"aggregate_unit": "day"
}
headers = {"Content-Type": "application/json"}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {'Content-Type': 'application/json'},
body: JSON.stringify({
start_time: 1712000000,
end_time: 1712604800,
team_ids: [4295771902131],
aggregate_unit: 'day'
})
};
fetch('https://api.flashcat.cloud/insight/team?app_key=', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.flashcat.cloud/insight/team?app_key=",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'start_time' => 1712000000,
'end_time' => 1712604800,
'team_ids' => [
4295771902131
],
'aggregate_unit' => 'day'
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.flashcat.cloud/insight/team?app_key="
payload := strings.NewReader("{\n \"start_time\": 1712000000,\n \"end_time\": 1712604800,\n \"team_ids\": [\n 4295771902131\n ],\n \"aggregate_unit\": \"day\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.flashcat.cloud/insight/team?app_key=")
.header("Content-Type", "application/json")
.body("{\n \"start_time\": 1712000000,\n \"end_time\": 1712604800,\n \"team_ids\": [\n 4295771902131\n ],\n \"aggregate_unit\": \"day\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.flashcat.cloud/insight/team?app_key=")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Content-Type"] = 'application/json'
request.body = "{\n \"start_time\": 1712000000,\n \"end_time\": 1712604800,\n \"team_ids\": [\n 4295771902131\n ],\n \"aggregate_unit\": \"day\"\n}"
response = http.request(request)
puts response.read_body{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"data": {
"items": [
{
"ts": 1740844800,
"team_id": 4295771902131,
"team_name": "SRE Team",
"total_incident_cnt": 2,
"total_incidents_acknowledged": 2,
"total_incidents_closed": 2,
"total_incidents_auto_closed": 0,
"total_incidents_manually_closed": 2,
"total_incidents_timeout_closed": 0,
"total_incidents_escalated": 0,
"total_incidents_manually_escalated": 0,
"total_incidents_timeout_escalated": 0,
"total_incidents_reassigned": 2,
"total_interruptions": 3,
"total_notifications": 6,
"total_engaged_seconds": 3317709,
"total_seconds_to_ack": 3317709,
"total_seconds_to_close": 3749514,
"mean_seconds_to_ack": 1658854.5,
"mean_seconds_to_close": 1874757,
"noise_reduction_pct": 0,
"acknowledgement_pct": 100,
"total_alert_cnt": 0,
"total_alert_event_cnt": 0
}
]
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "InvalidParameter",
"message": "The specified parameter is not valid."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "Unauthorized",
"message": "You are unauthorized."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "RequestTooFrequently",
"message": "Request too frequently."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "InternalError",
"message": "We encountered an internal error, and it has been reported. Please try again later."
}
}分析看板
查看团队洞察
返回按团队聚合的洞察指标。
POST
/
insight
/
team
查看团队洞察
curl --request POST \
--url 'https://api.flashcat.cloud/insight/team?app_key=' \
--header 'Content-Type: application/json' \
--data '
{
"start_time": 1712000000,
"end_time": 1712604800,
"team_ids": [
4295771902131
],
"aggregate_unit": "day"
}
'import requests
url = "https://api.flashcat.cloud/insight/team?app_key="
payload = {
"start_time": 1712000000,
"end_time": 1712604800,
"team_ids": [4295771902131],
"aggregate_unit": "day"
}
headers = {"Content-Type": "application/json"}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {'Content-Type': 'application/json'},
body: JSON.stringify({
start_time: 1712000000,
end_time: 1712604800,
team_ids: [4295771902131],
aggregate_unit: 'day'
})
};
fetch('https://api.flashcat.cloud/insight/team?app_key=', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.flashcat.cloud/insight/team?app_key=",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'start_time' => 1712000000,
'end_time' => 1712604800,
'team_ids' => [
4295771902131
],
'aggregate_unit' => 'day'
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.flashcat.cloud/insight/team?app_key="
payload := strings.NewReader("{\n \"start_time\": 1712000000,\n \"end_time\": 1712604800,\n \"team_ids\": [\n 4295771902131\n ],\n \"aggregate_unit\": \"day\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.flashcat.cloud/insight/team?app_key=")
.header("Content-Type", "application/json")
.body("{\n \"start_time\": 1712000000,\n \"end_time\": 1712604800,\n \"team_ids\": [\n 4295771902131\n ],\n \"aggregate_unit\": \"day\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.flashcat.cloud/insight/team?app_key=")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Content-Type"] = 'application/json'
request.body = "{\n \"start_time\": 1712000000,\n \"end_time\": 1712604800,\n \"team_ids\": [\n 4295771902131\n ],\n \"aggregate_unit\": \"day\"\n}"
response = http.request(request)
puts response.read_body{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"data": {
"items": [
{
"ts": 1740844800,
"team_id": 4295771902131,
"team_name": "SRE Team",
"total_incident_cnt": 2,
"total_incidents_acknowledged": 2,
"total_incidents_closed": 2,
"total_incidents_auto_closed": 0,
"total_incidents_manually_closed": 2,
"total_incidents_timeout_closed": 0,
"total_incidents_escalated": 0,
"total_incidents_manually_escalated": 0,
"total_incidents_timeout_escalated": 0,
"total_incidents_reassigned": 2,
"total_interruptions": 3,
"total_notifications": 6,
"total_engaged_seconds": 3317709,
"total_seconds_to_ack": 3317709,
"total_seconds_to_close": 3749514,
"mean_seconds_to_ack": 1658854.5,
"mean_seconds_to_close": 1874757,
"noise_reduction_pct": 0,
"acknowledgement_pct": 100,
"total_alert_cnt": 0,
"total_alert_event_cnt": 0
}
]
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "InvalidParameter",
"message": "The specified parameter is not valid."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "Unauthorized",
"message": "You are unauthorized."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "RequestTooFrequently",
"message": "Request too frequently."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "InternalError",
"message": "We encountered an internal error, and it has been reported. Please try again later."
}
}限制说明
| 项目 | 说明 |
|---|---|
| 速率限制 | 每个账户 1,000 次/分钟;50 次/秒 |
| 权限要求 | 分析看板查看(on-call) |
授权
在 Flashduty 控制台 账户 → APP Key 中签发的 app_key。调用任何公开 API 时都必须携带。它等同于所属账户的身份凭证,请妥善保管。
请求体
application/json
洞察维度聚合请求。在 InsightFilter 基础上增加聚合控制字段。
起始时间,Unix 秒,必须大于 0。
结束时间,Unix 秒,必须大于 start_time。
按团队 ID 过滤,至多 100 项。
按协作空间 ID 过滤,至多 100 项。
按处理人员 ID 过滤,至多 100 项。
按严重程度过滤,至多 3 项。
可用选项:
Critical, Warning, Info, Ok 按故障 ID(MongoDB ObjectID)过滤,至多 100 项。
Pattern:
^[0-9a-fA-F]{24}$作用于故障标题与描述的全文关键字。
标签过滤(精确匹配)。
Show child attributes
Show child attributes
自定义字段过滤(精确匹配)。
底层故障集合的排序字段。
可用选项:
created_at 为 true 时升序,否则降序。
是否仅返回调用者所属团队的数据。若调用者无任何团队,返回空集合。
IANA 时区名(如 Asia/Shanghai),用于解释时间范围。默认使用账户时区。
解决时长下界(秒,包含)。
解决时长上界(秒,不包含)。两端同时设置时,必须大于 seconds_to_close_from。
认领时长下界(秒,包含)。
认领时长上界(秒,不包含)。两端同时设置时,必须大于 seconds_to_ack_from。
导出 CSV 时要包含的列键子集,至多 50 项。仅导出接口会读取。
可用选项:
incident_id, title, severity, progress, channel_id, channel_name, team_id, team_name, created_at, seconds_to_ack, seconds_to_close, closed_by, engaged_seconds, hours, notifications, interruptions, acknowledgements, assignments, reassignments, escalations, manual_escalations, timeout_escalations, assigned_to, responders, description, labels, fields, creator_id, creator_name 导出时是否将描述列中的 HTML 标签转换为纯文本。
为 true 时将指标拆分为 work/sleep/off 时段。
将指标按时间粒度聚合。设置后时间范围须不少于 24 小时;day 粒度时范围不得超过 31 天。
可用选项:
day, week, month 此页面对您有帮助吗?